PRACTICE

Specialist Managers typically work in the following ways:

Advise – Practitioners give advice on a wide range of people issues at work – from careers to large scale organisational change. They are also independent professionals who can be trusted to offer an unbiased, scientifically credible perspective.

Diagnose – Practitioners help organisations to better understand issues and challenges (e.g. high turnover and low engagement). They use social scientific research methods to investigate human behaviour at work.

Design – Practitioners design solutions to organisational challenges.

Deliver – Practitioners often implement solutions to organisational problems for clients. Their role is usually to facilitate a solution and not to take ownership of the problem for the client.

Evaluate – Practitioners measure the effectiveness of interventions. Demonstrating evidence of individual and organisational benefits is a core principle of management.